Frequently Asked Questions
What nutritional considerations are there?
Biggpoppa Kettle Korn's whole grain popcorn is nonGMO, preservative free, and gluten free. All flavors, with the exception of Cheddar Cheese and Biggpoppa Mix, are dairy free. The Biggpoppa Mix, Cheddar Cheese, and Butter flavors contain soy. All products are popped in corn oil.
Biggpoppa Kettle Korn's whole grain popcorn is nonGMO, preservative free, and gluten free. All flavors, with the exception of Cheddar Cheese and Biggpoppa Mix, are dairy free. The Biggpoppa Mix, Cheddar Cheese, and Butter flavors contain soy. All products are popped in corn oil.
Do you cater events?
Yes, we cater locally within the DC Metropolitan area. For more information regarding popping at your next event, please call Customer Care at 410-799-9555 or email us at info@biggpoppa.com.
Yes, we cater locally within the DC Metropolitan area. For more information regarding popping at your next event, please call Customer Care at 410-799-9555 or email us at info@biggpoppa.com.
Does Biggpoppa deliver?
Yes, for orders within the DC Metropolitan area that are too large to ship, we deliver for a nominal fee.
Yes, for orders within the DC Metropolitan area that are too large to ship, we deliver for a nominal fee.
Does Biggpoppa Kettle Korn franchise?
No, we do not at this time.
No, we do not at this time.
Is your website secure?
Yes, Biggpoppa Kettle Korn uses SSL security to protect your credit card and all personal information.
Yes, Biggpoppa Kettle Korn uses SSL security to protect your credit card and all personal information.
How do I use my promo code?
Please use your promo code at the time of checkout. Promotional offers cannot be combined with others. They do not carry a cash value.
Please use your promo code at the time of checkout. Promotional offers cannot be combined with others. They do not carry a cash value.
What payments are accepted?
We accept all major credit cards (Visa, MasterCard, American Express, and Discover) along with Paypal.
We accept all major credit cards (Visa, MasterCard, American Express, and Discover) along with Paypal.
Will I receive an order confirmation?
Yes, the confirmation email will be sent to the email address used during checkout.
Yes, the confirmation email will be sent to the email address used during checkout.
How long will it usually take to receive my order?
It normally takes us no more than 48 hours to process your order. Once shipped, packages reach their destination within 2 to 3 business days.
It normally takes us no more than 48 hours to process your order. Once shipped, packages reach their destination within 2 to 3 business days.
What could delay my shipment?
Inclement weather, order changes, and USPS backlogs can delay receipt of your order.
Inclement weather, order changes, and USPS backlogs can delay receipt of your order.
Do you ship internationally?
In order to maintain the freshness of our popcorn, we are unable to deliver internationally at this time.
In order to maintain the freshness of our popcorn, we are unable to deliver internationally at this time.
What is your refund policy?
If for whatever reason you are not pleased with your purchase, please contact us for an equal exchange or full refund, minus the shipping.
If for whatever reason you are not pleased with your purchase, please contact us for an equal exchange or full refund, minus the shipping.
Can I change or cancel my order?
Orders can be cancelled or changed until its delivery. Please be aware that changes to your order can delay its processing. Please call Customer Care at 410-799-9555 and we'll be happy to assist you.
Orders can be cancelled or changed until its delivery. Please be aware that changes to your order can delay its processing. Please call Customer Care at 410-799-9555 and we'll be happy to assist you.
